Streamlining Communication & Standing Out in a Competitive Field
For years, Panda Performance Therapy built its reputation on community, care, and results—serving high-level athletes while maintaining a deeply personal touch. But most client communication was happening over text messages, which quickly became time-consuming for Ben, who also carried a full patient load. He knew there had to be a better way to connect with clients, manage scheduling, and create consistency without sacrificing the hands-on care his practice was known for.
At the same time, Ben wondered whether a small clinic could really justify building its own app. Larger healthcare providers were already offering digital portals and apps, and clients increasingly expected that level of convenience. For Panda Performance Therapy to remain competitive and continue to grow, Ben needed a solution that would bring efficiency, meet client expectations, and elevate his brand without straining the business’s resources.
Watch the Customer Story
Join Ben, founder of Panda Performance Therapy, as he shares how his Nashville-based physical therapy business leveraged a Vyten custom mobile app to engage athletes, simplify scheduling, and elevate the clinic’s credibility.
In this case study, you’ll learn:
• Why Panda Performance puts community and care at the center of everything
• How Vyten helped launch an affordable, custom-branded app without draining revenue
• Why replacing text-heavy communication with an app saved time and created efficiency
• How clients now book, reschedule, and connect through one simple portal
• Why having an app elevated Panda’s legitimacy in the healthcare field
• Ben’s advice for small business owners considering building their own app
What we built
A custom booking app that integrates with Jane App, YouTube, and contact us screen.
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An Affordable, Custom App That Elevated Efficiency & Credibility
With Vyten, Panda Performance Therapy launched a custom-branded app that gave clients one simple portal to schedule, reschedule, and connect directly with the team. Push-button convenience replaced back-and-forth texting, saving time and making it easier for athletes to stay on track with care. The app quickly became a vital extension of the practice—keeping Panda visible, engaging, and accessible to its community.
Beyond efficiency, the app delivered something more intangible but equally valuable: credibility. Having a polished, branded app on the App Store and Google Play signaled legitimacy to both clients and peers. Other business owners began asking Ben for advice, impressed by how professional the app looked and how quickly it launched without draining revenue. For Panda Performance Therapy, the app wasn’t just a tech upgrade—it was a milestone that solidified the clinic’s place as a modern, trusted leader in sports therapy.
